Our Wool Pocket Nappy
Double Guarantee

We're so confident you'll love our Wool Pocket Nappies we've created an unbelievable double guarantee...

Our Ecobub's 12 Month Workmanship Guarantee

If you follow our simple care instructions we guarantee you'll be amazed by how good our Wool Pocket Nappies will look 12 months from now. That's right – even after a year (minimum) of doing one of the most unpleasant jobs on the planet – our Wool Pocket Nappies will not fade in colour, "fluff" or lose their shape. They're so good you can even use them on the next child.

So if your Wool Pocket Nappy isn't looking great 12 months from your purchase simply send it back for your choice of a replacement nappy. However we must stress that you follow the care instructions. We can easily tell when a nappy hasn't been looked after and if that's the case... no exchange for you.

How can we make such a bold guarantee?

Because we only work with the finest seamstresses (with between 10 and 30 years experience each) who make our Wool Pocket Nappies individually. There is no mass production (or mass mistakes) when it comes to making our nappies. That's why we're the premium nappy parents turn to when they want the best for their child.

But wait... there's more

We also offer a 12 month guarantee on the leg elastics and a lifetime guarantee on the nappy snaps whereby if one becomes loose or comes off we will happily have your nappy "resnapped." This does not happen often but can happen if nappies are not unsnapped carefully by holding both sections of the nappy when removing from your child. But if you look after your nappy then we'll look after you.

We look after you even after 12 months

We also offer a very reasonably priced repair service if your nappy happens to need a revamp after the guarantee period is finished. So if the leg elastics have problems later on we can get you up and running again quickly and you don't have to go out and buy a brand new nappy.

The Amazing "No Leaks" Guarantee

We know how frustrating it is finding an absorbent nappy and dealing with leaks when it comes to cloth nappies. Most parents want to do the right thing for their child and the environment but sometimes it seems like disposables are the only nappy that works. Well that all changed with the creation of our Wool Pocket Nappy and that's why we can confidently guarantee you'll have no leaks with us once we get your nappy fitting snugly on your child.

Our own No Leak Nappy Consultant on staff

Now every baby is different and you might need some help from our No Leak Nappy Consultant in the beginning but she'll work with you over the phone or via email until your nappy is doing its job. In four years she's only been beaten by one baby who could out-wee our superior absorbency so we're confident we can handle your little one's business. Why is Rebecca so good? Because she also designed the nappy!

We do have to warn you that there might be the occasional leak even after we customize our Wool Pocket Nappy to your child. Every now and they'll have a particularly heavy night and even the best disposables will get beaten... that's just the fun of raising young ones unfortunately.

Important Note

For our "No Leaks" guarantee you must use our specially designed microfiber inserts. We can only guarantee the quality products we create and obviously can't guarantee substandard inserts. And since the insert is critical to absorbency you should want the best available anyway.

We don't do customer satisfaction... we do customer amazement!

When it's all said and done we'll stand behind our "No Leaks" guarantee and if you're not completely amazed with our Wool Pocket Nappies performance once Rebecca has worked with you then we will give you a complete refund. If our clients aren't amazed then we're not happy. That's just how we do business.

We look forward to amazing you too!

Rebecca and Rochelle