We offer a rate of $5.00 shipping residential and $6.00 rural within New Zealand. Australia $15.00 and the rest of the world $20.00. Any orders from customers in the USA or Cananda must be purchased through our US agency Ecobubs Diapers.
We aim to deliver 3-5 days within NZ (rural is at the later end) and 7-12 days internationally. We use Fastwasy Couriers within NZ and NZ Post for international shipping.
If you receive goods that are faulty, please contact us straight away and we can replace them for you. We will incur all courier costs for the exchange of such items.
You may return the product for a different choice as long as they are in BRAND NEW condition. If items have been worn or washed then we can not replace them for you. You will incur the courier costs for the new item being sent along with the return costs from you.
We do provide refunds should you change your mind on your order. However the refund will be less $5.00 to cover packaging, handling and insurance costs.